Take charge as Director of Partner Delivery and Product Strategy at Ethoca, shaping how partners leverage our cutting-edge solutions. Drive impactful outcomes across a agile payments landscape.
In this critical role at Ethoca, a Mastercard company, you will lead a dedicated team committed to high performance and customer satisfaction. Collaboration with cross-functional teams is essential to address complex customer challenges and translate their needs into effective product strategies that enhance delivery and commercial success.
Key Responsibilities:
• Lead and coach a high-performing delivery team
• Manage daily operations and team capacity effectively
• Ensure quality in strategic partner implementations
• Facilitate collaboration with Sales on customer needs
• Conduct engaging product demonstrations for clients
Requirements:
• Proven experience in leading implementation teams
• Familiarity with B2B technology and product solutions
• Solid judgment and strategic thinking abilities
• Excellent presentation and communication skills
• Deep understanding of market dynamics in payments
Drive the next phase of Ethoca's partner delivery and product strategy.
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