201 Madawaska Blvd, Arnprior, ON, K7S 1S6

In this role, the Shift Supervisor is responsible for overseeing the level of service, product quality, product availability, food safety, and cleanliness during the shift, all while creating a positive and fun work workplace where all employees can succeed.

Responsibilities include but are not limited to:

Health and Safety
Ensures all team members perform work in a safe manner including using personal protective equipment
Works in compliance with the occupational health and safety legislation
Knows, understands and follows protected work practices and procedures
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Ensures health and safety policies and procedures are adhered to during shifts, including documentation of any work related injuries or accidents
Records and utilizes logs as per food safety standards i.e. temperature log

Human Resources
Assist Restaurant Manager in recruitment
Conduct pre-shift huddle and motivates employees throughout shift




Ensure employees are in proper uniform and standards
Provides coaching and feedback as necessary
Provides training as required

Customer Service
Ensures quality and standards are met
Handles customer service complaints with confidence, quickly and professionally
Puts corrective actions in place

Operations
Assigns duties to employees as required
Assigns floats and balances cash at the end of shift
Ensures restaurant is stocked, cleaned, staffed and prepared for following shift

Qualifications & Skills
Previous experience in food service industry
Excellent knowledge of Tim Hortons products and procedures
Solid communication and interpersonal skills
Previous supervision experience an asset
Consistent adherence to policies/procedures

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.

Job Types: Full-time, Permanent

Address

201 Madawaska Blvd, Arnprior, ON, CA, K7S 1S6
J-18808-Ljbffr

📌 Supervisor Arnprior
🏢 Ontario Trillium Foundation
📍 Arnprior