Support customers and ambassadors alike in a remote role with Youtooz! Flex your customer service skills and engage a community passionate about internet culture.
Youtooz is on the hunt for a Customer Support Representative to manage inquiries through various support channels. Your main responsibilities will include resolving order issues, improving customer experiences, and being an ambassador for the Youtooz brand. This position requires critical problem-solving skills and a love for helping others while promoting the unique culture of Youtooz products.
Key Responsibilities:
• Provide multi-channel customer support with our brand voice
• Handle order-related issues, including refunds and defects
• Assist in operational tasks for product support and delivery




• Engage our community actively via social media interactions
• Actively represent the Youtooz brand positively online
Requirements:
• Minimum of 1 year of customer support experience
• Ability to manage high-volume support requests
• Proficient with Shopify and similar platforms
• Familiar with ticketing systems like Zendesk or Zoho
• Solid independent work ethic and detail orientation
Bring your passion for customer support and community engagement to the Youtooz team!
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📌 Join Youtooz As A Customer Support Specialist Calgary
🏢 Youtooz
📍 Calgary