Being a Customer Service Assistant with OurCoop is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Some of your key responsibilities as a Customer Service Assistant would include:
Going the extra mile to ensure customers have a fantastic store experience
Providing customers with a speedy and convenient checkout process
Replenishing stock to ensure customers can purchase our wide variety of products
Ensuring the store is welcoming and presentable at all times

Who are we looking for?

Our ideal candidate will be;
Customer focused and deliver excellent store experiences
Naturally be able to listen, interact and communicate with customers and team members
Enthusiastic and resilient to support your colleagues during demanding times
Confident with a friendly and approachable nature

At OurCoop,



we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn't align perfectly with the job description, don't worry! You may just be the candidate we are looking for and we believe in transferrable skills.

What can we offer you?
Employee Discounts - Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
30 Days Annual Leave - Rising with service up to a maximum of 37 days
Health and Wellbeing Programmes - Advantage from our Stream App and our partnership with Grocery Aid for financial and mental health support
Full Training and Accredited Development Plans
Enhanced Maternity, Paternity and Family leave and more!
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🏢 Co-Operative Energy
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