Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
Attend and investigate security alarms and emergencies in a timely and qualified manner
De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
Exercise crowd control and evict trespassers
Write explicit and detailed reports including incident, emergency, liability, and day to day reports
Provide first aid and medical response when required to any person(s)
Utilize two-way radios and computer applications to communicate site activities
Handle Lost & Found items and inquires

Job Requirements
Excellent communication skills, both written and verbal
Robust observational skills




Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
Ability to walk 18/20km and stairs
Authorized to legally work in Canada

Additional Information / Benefits

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

This job reports to the Client Service Manager

This is a Full time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
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📌 Full Time Security Guard Edmonton (Canada)
🏢 Paladin Security
📍 Canada