Dollarama is hiring a full-time, permanent Team Leader for their Winnipeg store. This role involves leading and supervising store associates, overseeing merchandising and daily shipments, and ensuring excellent customer service standards.

Responsibilities

- Leading and supervising store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking, and boxing and unboxing daily shipments
- Ensuring excellent customer service standards are met
- Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are taken
- Implementing and maintaining visual merchandising standards based on company strategy
- Addressing customer complaints and resolving issues promptly
- Ensuring store safety and cleanliness standards are met and contributing to their maintenance
- Performing cash management, store opening and closing duties as needed
- Participating in the inventory process




- Participating in the employee training process and performance evaluations

Requirements

- Minimum of one (1) year of experience in the retail industry
- Minimum of one (1) year of experience in team management
- Ambition to progress within the company
- Open availability required (day, evening, weekend shifts)
- Proven ability to efficiently organize time and manage priorities
- Demonstrate positive leadership and communication skills
- Ability to work in a dynamic, fast‑paced and high‑volume environment

Benefits

Weekly pay, paid vacation and Birthday Leave, retirement plan, and opportunities for career growth.

Minimum 1 year of retail experience and 1 year of team management experience. Strong leadership, communication, and organizational skills. Open availability for days, evenings, and weekends.

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📌 Team Leader (Winnipeg)
🏢 Dollarama
📍 Winnipeg