A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask.
Responsibiltes:
Manage and maintain office administrative tasks, including filing, data entry, and inventory management.
Provide exceptional customer support, addressing inquiries and resolving issues promptly.
Schedule appointments and send reminders to clients.
Follow up with clients to ensure satisfaction and address any concerns.
Reach out to potential clients for our services.
Assist with getting and answering reviews.
Handle warranty claims and order replacement parts.
Answer incoming calls and provide professional customer service.
Manage specific client accounts and build solid relationships.
Assist with marketing and sales efforts as needed.
Qualifications:
Experience in office administration or customer service is preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace
Previous experience in office administration, customer service, or a service-based industry preferred
Experience with field service management software is preferred
Ability to work independently and as part of a team.
Social Media and Marketing Proficient
Benefits:
Competitive salary and benefits package.
Opportunities for growth and development.
Supportive and cooperative work environment.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Advantages:
Flexible schedule
On-site parking
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (required)
Administrative: 1 year (required)