Pursue a rewarding Customer Care role at Stevens Company, contributing to Canadian healthcare. Provide outstanding support to customers and play a vital role in problem resolution.
As the Customer Care Representative, you'll interact with clients via phone, email, and in-person, ensuring their needs are met effectively. You will be responsible for processing orders, confirming details, and resolving issues related to products and shipping. Your efforts will contribute to the overall customer satisfaction and service quality.
Key Responsibilities:
• Provide qualified assistance to customers via various channels
• Help with product inquiries, pricing, and order issues
• Resolve common problems and escalate difficult cases




• Keep accurate records of customer-related activities
• Work closely with internal teams for productive service
Requirements:
• Bilingual in French/English is a plus
• Two years of experience in customer service
• Knowledge of inventory management
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
Strengthen the customer experience with your knowledge and problem-solving talents at Stevens Company.
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📌 Customer Care Role At Stevens Company Surrey
🏢 The Stevens
📍 Surrey