Serve families in need as a Client Care Specialist with Gateway Services in Mount Uniacke, NS. Your role will focus on providing compassionate support to pet parents and veterinary clinics.
In this full time position, you will be the initial point of contact, delivering customer service with empathy and professionalism. Key responsibilities include managing service requests, coordinating with operations, and ensuring a dignified experience for pet families. If you have a passion for helping others and a keen eye for detail, this role may be for you.
Key Responsibilities:
• Support pet parents and clinics via phone and email
• Answer inquiries with empathy and professionalism
• Enter service requests accurately and efficiently




• Coordinate with Operations for promise fulfillment
• Aid in pet viewings and order pickups
Requirements:
• Previous customer service experience preferred
• Solid communication skills focused on empathy
• Detail-oriented with an organized approach
• Ability to remain calm in sensitive situations
• Willingness to work in a fast-paced environment
Bring your compassion, professionalism, and dedication to support families through significant moments in their lives.
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📌 Client Care Specialist At Gateway Services Mount Uniacke
🏢 Gateway Services
📍 Mount Uniacke