Join GoodLife Fitness as a Customer Engagement Expert, dedicated to providing a premium experience to members. Your role centers on inspiring and assisting them in achieving their fitness goals.
As a key representative, you'll engage with current and prospective members, ensuring their needs are met promptly. This position demands strong customer service skills, as you will handle inquiries, manage appointments, and promote club services effectively. Your ability to foster a positive workplace will enhance member satisfaction.
Key Responsibilities:
• Encourage members in meeting personal fitness goals
• Welcome and greet members courteously upon entry
• Respond to member queries with expertise and ease
• Coordinate bookings for appointments and services
• Oversee club supplies and plan events
Requirements:
• Genuine passion for health and fitness
• Excellent communication and interpersonal skills
• Solid organizational and multitasking capabilities
• High School diploma or equivalent
• CPR certification within 3 months of hire
Utilize your skills to inspire members at GoodLife Fitness and enhance their fitness journeys.
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