Contribute to luxury hospitality as a Guest Experience Supervisor at Four Seasons Resort and Residences Whistler. Tailor unique experiences and guarantee guest satisfaction in a stunning alpine setting.
This full time role is essential to delivering unforgettable guest experiences from arrival to departure. As the Guest Experience Supervisor, you'll interact with guests, manage preferences, and liaise across departments to uphold Four Seasons' high service standards. Your expertise and warmth will leave a lasting impression on guests.
Key Responsibilities:
• Ensure timely guest preference communication among staff
• Provide heartfelt greetings to guests upon arrival and departure
• Utilize Golden Profiles for personalized experiences




• Check in with guests during their stay to ensure satisfaction
• Handle inquiries and resolve complaints with professionalism
Requirements:
• Prior experience in luxury Front Office settings
• Excellent customer service abilities
• Solid organizational and multitasking capabilities
• Must flaunt proficient English communication; additional languages preferred
• Must have valid authorization to work in Canada
Deliver exceptional service and create lasting memories with Four Seasons Whistler.
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📌 Guest Experience Leadership At Four Seasons Whistler
🏢 Four Seasons
📍 Whistler