Elevate client satisfaction as a Client Experience Coordinator with MK Auto Group, a leader in collision repair. You will be the welcoming face of exceptional service during every repair journey.
The role involves being the primary point of contact for customers, ensuring a smooth experience and building trust throughout the repair process. You’ll greet clients warmly and guide them through their repair timelines while efficiently coordinating with estimators and technicians. Your proactive approach fosters a positive atmosphere, ensuring clients feel valued and updated.
Key Responsibilities:
• Greet customers professionally in person and over the phone
• Guide customers through the collision repair process




• Schedule appointments and manage repair bookings
• Provide timely updates on repair status
• Handle documentation and invoicing effectively
Requirements:
• Experience in customer service or administration
• Solid communication and interpersonal skills
• Excellent organizational abilities
• Proficiency with Microsoft Office tools
• Valid driver’s license required
Become the cornerstone of client experience at MK Auto Group, ensuring satisfaction through every step of the repair process.
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📌 Client Experience Coordinator At Mk Auto Group Calgary (Canada)
🏢 Mcbride Career Group
📍 Canada