Become a vital part of Simon Fraser University in Surrey as a Customer Service Representative. Deliver exceptional service across multiple campus departments while processing transactions and assisting diverse customers effectively.
This role is essential for students, staff, and faculty accessing services at the Surrey campus. With a focus on customer satisfaction, you'll handle retail transactions, print requests, and parking permits in a busy multi-service workplace. Candidates should have at least two years of relevant experience, including cashier duties and knowledge of print processes.
Key Responsibilities:
• Process retail and transaction requests at campus services
• Assist customers with Document Solutions and self-serve systems
• Manage parking permit transactions accurately




• Maintain confidentiality and security of sensitive materials
• Support Campus ID/One Card services across departments
Requirements:
• High school graduation and related short-duration training
• Minimum two years of customer service experience
• Basic understanding of print and scanning processes
• Proficient with electronic cash registers and management systems
• Ability to work independently with competing demands
Demonstrate your customer-focused skills at Simon Fraser University and enhance the student experience at the Surrey campus.
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📌 Customer Service Representative At Sfu Surrey (Canada)
🏢 Simon Fraser University
📍 Canada