Discover your potential as a Bilingual Customer Service Representative at Global Excel, offering assistance at $22.56/h. Flourish in a friendly, bilingual workplace aiding clients during emergencies.
In this vital role, you will provide exceptional service to clients facing travel-related emergencies. You will guide customers through policy details, facilitate claims, and connect them with necessary medical facilities. Bilingualism in English and French allows you to bridge communication gaps and ensure a seamless service experience.
Key Responsibilities:
• Guide patients on coverage advantages and options
• Open and manage initial claims for clients
• Approve medical tests and supply clarifying product information




• Record transactions accurately in the system for quality assurance
• Deliver superior customer service through effective communication
Requirements:
• College diploma or equivalent credentials
• Experience in customer service or claims assistance
• Bilingual in English and French; additional languages are advantageous
• Solid interpersonal and communication skills
• Proficiency with Microsoft Office and other computer tools
Elevate your customer service career and provide invaluable support at Global Excel while making a meaningful impact on clients' lives.
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📌 Global Excel Bilingual Customer Service Role Sherbrooke
🏢 Global Excel Management
📍 Sherbrooke