Join Ice River Sustainable Solutions in Shelburne as a dedicated Order Management Representative. Drive customer satisfaction by expertly managing orders from receipt through delivery and resolving issues proactively.
In this hybrid role, you will engage with key retail clients, using SAP to facilitate order processing seamlessly. Your contributions will directly impact customer relationships and operational efficiency, requiring collaboration with internal teams to enhance service delivery.
Key Responsibilities:
• Manage order processes for assigned customers efficiently
• Validate Purchase Orders for accuracy and compliance
• Proactively monitor accounts and tackle potential issues
• Compile performance data for quality improvements
• Communicate timely updates to customers on order status
Requirements:
• At least 2 years of experience in order management
• Ability to work effectively in cross-functional teams
• Solid multitasking and detail-oriented skills
• Proficient in Excel and SAP, with ERP understanding
• Excellent verbal and written communication proficiency
Leverage your order management skills to make a significant impact at Ice River.
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📌 Customer Focused Order Management Role Shelburne
🏢 Ice River Sustainable Solutions
📍 Shelburne