Join Trail Appliances as a full time Service Clerk, focusing on exceptional customer service and effective administrative support. Engage with customers, manage parts, and streamline Call Centre operations for quality service.
As a Service Clerk, your role is crucial in assisting the Service department by providing comprehensive administrative support and customer service. You will contribute to Call Centre operations as well as parts inventory management, ensuring that our service delivery remains top-notch. Your organizational skills will help maintain accurate documentation and records throughout your daily tasks.
Key Responsibilities:
• Resolve customer inquiries and document all interactions
• Inspect and manage parts inventory, including returns
• Facilitate inbound/outbound customer communications




• Verify customer information and work orders for scheduling
• Keep inventory and work order records organized
Requirements:
• Excellent attention to detail and organizational skills
• Proficient with data entry and order processing software
• Solid customer service and communication abilities
• Capable of handling multiple priorities in a rapid-paced setting
• Familiar with parts management; lift up to 50 lbs comfortably
Use your communication and organizational skills to drive exceptional service at Trail Appliances.
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📌 Service Clerk In Customer Support At Trail Appliances Calgary
🏢 Trail Appliances AB/SK
📍 Calgary