Become an Install Planning Clerk with Enercare Inc. in Markham, optimizing technician resources to meet customer demands in a collaborative workplace. This role focuses on scheduling, customer communication, and ensuring service excellence.
As an Install Planning Clerk, you will work closely with the Operations Manager to support HVAC and Water Heater installations. This role requires robust organizational skills, proficiency in various software including W6 and GERS, and a customer-focused approach to manage escalations and scheduling efficiently. Your responsibilities will ensure that corporate goals are met while upholding the highest standards of service delivery.
Key Responsibilities:
• Create and optimize daily installation schedules
• Handle escalations and customer complaints effectively
• Schedule HVAC and Water Heater installations proactively
• Prepare and analyze BRIO reports as needed
• Manage inbound and outbound communications
Requirements:
• Excellent customer service and interpersonal skills
• Proficiency in W6, GERS, and MS Office
• Strong organizational skills and financial analysis ability
• Grade 12 education required
• Experience working under pressure in a team workplace
Support Enercare’s commitment to service quality and customer satisfaction through precise planning and proactive engagement.
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📌 Install Planning Clerk In Markham
🏢 ENERCARE
📍 Markham
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