Take on the role of Overnight Customer Service Associate at Planet Fitness and provide top-notch service to our members at night. Help create a friendly and clean workplace for everyone.
As part of the overnight team, you’ll greet members and ensure they feel welcome upon arrival. Your responsibilities will include addressing member needs, processing payments, and managing gym cleanliness effectively. Robust problem-solving abilities will help you tackle concerns and ensure satisfaction.
Key Responsibilities:
• Welcome members and assist with inquiries
• Answer and manage phone communications
• Keep the gym clean and tidy during your shift
• Handle payment transactions securely
• Promote special offerings and advantages to members
Requirements:
• Must be at least 18 years old
• High School Diploma or equivalent required
• Six months of customer service experience required
• Preferred one year in the fitness field
• CPR/AED certification is an advantage
Drive member satisfaction with your proactive service skills at Planet Fitness.
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