Elevate your career as a Customer Order Analyst with Genpact, where technology meets supply chain efficiency. Focus on optimizing the order lifecycle for better customer experiences.
You will take charge of the order management process, ensuring timely processing and shipment of customer orders. By collaborating with Sales and Operations, you'll help implement solutions that boost efficiency and improve logistical outcomes. Providing exceptional customer support will be key in this role.
Key Responsibilities:
• Monitor various sources for purchase order inflows
• Input and manage orders in the ERP system accurately
• Collaborate closely with shipping and carrier teams
• Ensure timely communication with customers about order statuses
• Conduct trend analysis to flag any potential issues
Requirements:
• Solid understanding of supply chain processes
• Proficient in SAP and MS Office applications
• Solid organizational and multitasking abilities
• Effective communication skills, both written and verbal
• Ability to work collaboratively with various stakeholders
Utilize your skills to drive impactful order management solutions with Genpact.
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📌 Customer Order Analyst Genpact Quebec City
🏢 Genpact
📍 Quebec City