POSITION LOCATION: MEAFORD

UNION AFFILIATION: OPSEU - CLERICAL

STATUS: CASUAL

WAGE RATE: $24.526 - $26.436

Reporting to the Manager of Central Registration and Switchboard, this position consists of patient service for the registering, booking, interviewing, scheduling and confirmation of patient visits. Supports other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality. It also includes scheduled order entry and data quality.

QUALIFICATIONS
High school Diploma and/or post secondary medical secretarial education or equivalent
Successful completion of PM Access (testing and training is available through Organizational Development and Learning)
Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patient-service focused
Ability to multi-task
Experience working on a Switchboard




Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable)
Microsoft Office experience in Word (to be tested)
Typing – 30 WPM (to be tested)
Medical terminology (to be tested)
Ability to understand verbal and written instructions
Capable of filing
Ability to work all shifts
Recent satisfactory attendance and performance records
Knowledge of and adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence)
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
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📌 Patient Service Agent – Business Office – Casual Me Meaford
🏢 Brightshores Health System
📍 Meaford