Become a key player as a Senior Analyst at Equitable Bank, focused on Residential Lending Experience & Performance. Enhance broker interactions and operational processes in a hybrid role.
As a Senior Analyst at Equitable Bank, you will support the Residential Lending team by ensuring clarity in operational performance and facilitating effective communication among departments. This role emphasizes using data-driven insights to enhance teamwork, address service levels, and improve the broker experience while monitoring key performance indicators.
Key Responsibilities:
• Lead daily huddles to address application support needs
• Act as a facilitator for problem resolution across functions
• Oversee KPI monitoring and create insightful reports




• Ensure consistent communication around performance metrics
• Gather and analyze broker feedback for actionable insights
Requirements:
• 3-5 years in residential lending or financial operations
• Proficiency in dashboards and performance reporting
• Strong presentation skills for senior leadership
• Ability to navigate a matrixed work setting
• Adaptable and organized under deadline pressure
Enhance the lending experience through strategic insights and strong coordination at Equitable Bank.
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📌 Senior Analyst at Equitable Bank (Toronto)
🏢 Kinvie
📍 Toronto