Join AgWest in Russell, MB as a detail-oriented Service Advisor focusing on exceptional customer service and effective operations. In this role, you'll coordinate service requests and manage technician schedules seamlessly.
As a Service Advisor, you will act as a vital link between customers and our technical team, ensuring all service activities meet expectations. Your responsibilities include responding to inquiries, scheduling jobs, managing work orders, and communicating clearly with technicians to achieve customer satisfaction while promoting service packages.
Key Responsibilities:
• Respond to service inquiries from customers and staff
• Open and manage work orders with accuracy
• Schedule jobs based on technician availability




• Coordinate timely parts orders for service completion
• Monitor job progress and update customers
Requirements:
• High school diploma or equivalent
• 2+ years as a Service Advisor in agriculture or heavy equipment
• Excellent communication and customer service skills
• Solid organizational abilities for multitasking
• Familiarity with service management software
Bring your expertise in service coordination and customer relations to AgWest as the next trusted Service Advisor.
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📌 Customer Focused Service Advisor At Agwest Russell
🏢 AgWest
📍 Russell