Drive customer success as a Bilingual Implementation Analyst at MaintainX, the leading AI-powered maintenance platform. Support clients in their onboarding by configuring the platform and managing data migrations.
This customer-facing role requires fluent English and Spanish communication skills. You will leverage your software implementation experience to guide mid-market customers through effective deployments, ensuring they maximize the value of MaintainX's powerful tools. You will be responsible for training users and resolving any issues that arise during the onboarding process.
Key Responsibilities:
• Lead mid-market customers through successful platform configurations
• Manage data structuring and migration tasks
• Facilitate product training for end-users
• Communicate effectively with client stakeholders
• Track, troubleshoot, and resolve client issues proactively
Requirements:
• 1+ years in software implementation or customer onboarding
• Fluent in English and Spanish
• Proficiency in Microsoft Excel functions
• Experience in manufacturing or industrial sectors
• Ability to manage multiple priorities efficiently
Bring your implementation expertise, bilingual skills, and customer focus to enhance the onboarding experience at MaintainX.
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