Join Crown as a Tenant Services Administrator and champion tenant satisfaction. Be a key player in nurturing relationships and enhancing tenants' experiences in office management.
The Tenant Services Administrator role is critical for maintaining a positive tenant atmosphere. Focusing on tenant inquiries, requests, and satisfaction, you will collaborate with multiple teams to create meaningful interactions and foster a culture of service excellence. The position includes managing tenant events and communications, ensuring their needs are met proactively.
Key Responsibilities:
• Proactively engage with tenants to address needs
• Address feedback and concerns with professionalism
• Coordinate community-building events and activities




• Ensure accurate maintenance of tenant records
• Assist with parking administration and compliance
Requirements:
• Relevant post-secondary education required
• Customer service experience preferred, especially in hospitality
• Robust skills in Microsoft Office applications
• Must have valid G driver’s license
• Robust communicator with a customer-centric mindset
Help to create a welcoming and responsive setting for all tenants at Crown.
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📌 Crown Tenant Services Administrator Role Ottawa
🏢 Crown Property Management
📍 Ottawa