Join Meridian as a Customer Service Specialist, focused on creating impactful Member interactions in St. Catharines, Ontario. Utilize your empathetic approach to enhance financial well-being through superior service.
This role is a 9-month contract for a dedicated skilled ready to assist Members with patience and excellence. You will be part of a committed team aimed at exceeding expectations, improving service offerings, and utilizing technology to connect efficiently with Members. Foster relationships that add significant value to their financial journeys.
Key Responsibilities:
• Provide exceptional service with empathy and understanding
• Promote appropriate products and services to Members
• Ensure accurate and timely transaction management




• Identify opportunities for relationship growth
• Collaborate actively in branch initiatives and community events
Requirements:
• Experience in front-line sales or service roles
• High School diploma or equivalent experience
• Robust negotiation and communication skills
• Availability for flexible schedule, including weekends
• Familiarity with computerized systems and virtual platforms
Leverage your interpersonal skills to enhance the Member experience at Meridian.
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📌 Customer Service Specialist At Meridian St Catharines (St. Catharines)
🏢 Meridian Credit Union
📍 St. Catharines