Enhance member engagement as an evening Membership Experience Representative with the YMCA of Three Rivers in Waterloo Region. Provide exceptional service and foster community connections through your role.
The YMCA of Three Rivers is seeking part time Membership Experience Representatives in Waterloo Region. This position involves delivering outstanding customer service, providing information on memberships, and assisting with facility tours. You will be pivotal during emergency situations, ensuring safety and responding with care while fostering relationships throughout the community.
Key Responsibilities:
• Deliver outstanding customer service to members and guests
• Offer facility tours and assist with membership registration
• Monitor activities and respond to emergencies confidently




• Manage administrative tasks like cash balancing and inquiries
• Build impactful relationships within the community
Requirements:
• High school diploma with one year of customer service experience
• Certified in Standard First Aid/CPR-C and AED
• Proficient in Microsoft Office programs
• Valid G driver’s license with vehicle access preferred
• Commitment to a socially inclusive setting
Your robust communication skills and approachability will significantly enhance the member experience at YMCA of Three Rivers.
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📌 Evening Membership Experience Representative Kitchener
🏢 YMCA of Three Rivers
📍 Kitchener