Take on a pivotal role at DIVERSEcity as an Account Representative, responsible for fostering key customer relationships and providing essential services. This casual position offers competitive pay starting at $30.95/hr, with a flexible Monday to Friday schedule.
In this role, your experience in call center environments and customer service will help you manage accounts effectively. You will handle interpretation and scheduling needs while ensuring customer satisfaction through exact communication and support. Your attention to detail is crucial as you oversee financial transactions and maintain records.
Key Responsibilities:
• Develop and maintain solid key customer accounts
• Handle customer complaints and provide resolutions




• Schedule contract staff for interpretation services
• Manage account transactions in the CRM database
• Attend and assist in organizing program events
Requirements:
• One year experience in customer service roles
• Experience in accounting functions and CRM systems
• Robust skills in communication and organization
• Minimum three years in a relevant customer service position
• Ability to type 50 words per minute
Bring your expertise in customer care and financial systems to make a difference at DIVERSEcity.
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📌 Customer Focused Account Representative Surrey (Canada)
🏢 Kaizen Lab
📍 Canada