Lead hotel operations and guest experiences at Delta Hotels by Marriott Kingston Waterfront. As the Manager on Duty, ensure every guest receives exceptional service and support.
Delta Hotels is seeking a agile Manager on Duty to oversee daily operations, uphold hotel standards, and empower staff teams to consistently exceed guest expectations. You will manage guest feedback, coordinate between departments, and maintain a welcoming setting for guests while ensuring safety and cleanliness.
Key Responsibilities:
• Collaborate with departments for seamless hotel operations
• Resolve guest complaints promptly for 100% satisfaction
• Assist in various areas as needed for uninterrupted service




• Engage with guests in public areas to enhance their experience
• Perform property walks to ensure safety and presentation
Requirements:
• Minimum 2 years of leadership in hospitality
• Robust understanding of hotel operations and services
• Proven ability to manage multiple priorities effectively
• Excellent communication and conflict resolution skills
• Knowledge of health and safety regulations
Drive exceptional experiences for guests and foster a positive culture at Delta Hotels by Marriott Kingston Waterfront.
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📌 Hotel Operations Manager At Delta Hotels Kingston
🏢 Delta Hotels by Marriott Kingston Waterfront
📍 Kingston