Elevate cannabis retail at FIKA as a Retail Experience Lead. Oversee operations, manage cash flow, and ensure exceptional customer service at our flagship locations.
As a Retail Experience Lead, you are crucial to the store’s daily operations. In this role, you will guide and supervise staff, maintain product presentation, and serve as a resource for knowledge and training. Your robust retail acumen and commitment to compliance will empower you to drive a high standard of service.
Key Responsibilities:
• Open and close the store, managing alarms
• Greet customers while modeling exemplary conduct
• Provide product knowledge and promote sales
• Assist in onboarding and training recent team members
• Address customer complaints professionally
Requirements:
• 2 years retail experience required
• High school diploma or GED needed
• Proven customer service skills
• Transparent criminal record essential
• Hold provincial cannabis certification
Showcase your leadership and customer service skills within a vibrant team at FIKA.
J-18808-Ljbffr

📌 Retail Experience Lead At Fika Red Deer
🏢 Fire & Flower
📍 Red Deer