Elevate client experiences as a Bilingual Customer Service Representative specializing in Investments at a prominent financial services contact centre. Communicate effectively in English and either French, Mandarin, or Cantonese while assisting with investment inquiries.
This role is perfect for candidates with a solid background in client services and investment knowledge. Successful applicants will need to have completed either the Canadian Securities Course or the Canadian Investment Regulatory Exam. You will act as a key contact for clients, providing accurate and detailed support for trading inquiries and account services.
Key Responsibilities:
• Address client inquiries through various channels
• Help clients with investment and account questions




• Deliver timely support maintaining customer satisfaction
• Employ problem-solving skills in client interactions
• Escalate compliance or risk issues appropriately
Requirements:
• Fluent in English and another language
• Must have completed CSC or CIRE
• Prior experience in financial sectors
• Solid interpersonal and communication skills
• Ability to prioritize tasks effectively
Utilize your bilingual skills and investment knowledge to enhance customer satisfaction.
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📌 Customer Service Representative Bilingual Toronto
🏢 TEKsystems
📍 Toronto