Summary

Provide outstanding customer service and exceed assigned sales goals by building and maintaining long-term client relationships. Tailor the in-store experience using clienteling tools and detailed product knowledge while maintaining skilled appearance and store standards. Support daily store operations and contribute to team performance through collaboration and communication.

Responsibilities
Achieve client advisor metrics, CRM requirements, and individual sales targets.
Build and maintain client books; follow up on client inquiries and correspondence.
Assist with special requests including repairs, special orders, and returns.
Perform stocking/restocking and regular store maintenance; support visual merchandising with direction from VM and management.




Use POS and other software accurately to update customer database and manage inventory functions.
Participate in opening/closing procedures, team meetings, and training of current advisors.
Adhere to loss prevention and health and safety guidelines.

Requirements
Minimum 3 years'' experience; luxury retail preferred.
Minimum High School Diploma; robust digital literacy.
Excellent verbal and written communication skills; foreign language skills a plus.
Ability to use POS systems and inventory functions; RTW experience preferred.
Flexible availability including some nights, weekends, and holidays.
Ability to lift up to 10 lbs.
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📌 Client Advisor Holt Renfrew Vancouver
🏢 brobstongroup.com - Jobboard
📍 Vancouver