Lead the development of Omni-channel solutions with John Hancock as a Technical Product Owner. Utilize your technical expertise to create user-friendly products focused on customer needs.

In this hybrid role, you will spearhead the optimization of our communications platform while collaborating with cross-functional teams. Your responsibilities include gathering requirements, defining technical stories, and monitoring KPIs to enhance user experience. You'll play a critical role in agile practices and prioritize features to align with business objectives.

Key Responsibilities: • Lead the Omni-channel communications platform team • Collaborate on gathering and prioritizing requirements • Monitor and report on product KPIs • Improve digital communication based on feedback • Manage technology product backlog and set sprint goals

Requirements: • Bachelor’s in Computer Science or related field • 5+ years in technical or product ownership roles • Experience with Salesforce and Jira • Familiarity with Agile methodologies • Proficient in cloud platforms like Azure

Elevate customer communication with your creative approach and technical skills at John Hancock. #J-18808-Ljbffr

📌 Technical Product Owner At John Hancock Toronto
🏢 Manulife
📍 Toronto