Step into a rewarding role as a Customer Service Representative at Boyd Autobody & Glass. Provide exceptional support and manage vehicle repair processes with a focus on customer satisfaction.
As part of The Boyd Group, Boyd Autobody & Glass is looking for a dedicated Customer Service Representative. With a background in customer service—ideally within the automotive sector—your role will involve engaging with customers and ensuring a seamless service experience. Enjoy growth opportunities through training and a qualified work atmosphere.
Key Responsibilities:
• Execute the WOW (Wow Operating Way) consistently
• Assist customers in person, over the phone, and via email
• Schedule vehicle repairs efficiently using management systems
• Handle timely processing of insurance assignments
• Maintain documentation for repairs and customer communications
Requirements:
• High School Diploma essential
• At least 1 year of customer service experience required
• Robust communication skills, both verbal and written
• Ability to multitask and perform well under pressure
• Valid driver’s license mandatory
Join Boyd Autobody & Glass and make a meaningful impact in customer service in the automotive industry.
J-18808-Ljbffr