Become a valued member of MCI's team as a remote customer service representative. Engage with customers and provide top-notch assistance while working full time from home.
MCI is looking for dedicated individuals based in Manitoba for the position of full time remote customer service representative. In this role, you will be responsible for ensuring customer satisfaction through effective problem resolution and assistance with technical and service inquiries. MCI offers world-class training, making it an excellent starting point for your customer service career with pathways to advancement.
Key Responsibilities:
• Listen and respond to customer service inquiries
• Utilize online tools for account management
• Promote products and identify sales opportunities




• Clearly communicate product details to customers
• Escalate complicated issues to higher management
Requirements:
• Minimum age of 18 with high school education
• Solid written and verbal communication skills
• Knowledge of Microsoft Office applications
• High reliability and punctual attendance
• Friendly customer service approach and problem-solving skills
Embark on your customer service adventure at MCI, enhancing your skill set while helping customers effectively solve their concerns.
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📌 Customer Service Role With Mci Remote Ottawa (Canada)
🏢 MCI
📍 Canada