Join Bayshore Healthcare as a Client Service Coordinator and play a crucial role in improving patient experiences. Your exceptional customer service and scheduling skills will enhance the connections between patients, families, and healthcare teams.
This exciting role requires effective communication and the ability to multitask in a healthcare setting. You will engage with patients, manage schedules, and ensure optimal caregiver assignments. Candidates must have flexibility to work shifts from 7 am to 9 pm, including weekends.
Key Responsibilities:
• Professionally engage with patients and healthcare staff
• Handle funder referrals and updates in EMR systems
• Assign care providers based on client needs and availability
• Keep all parties informed regarding schedules
• Address patient inquiries with sensitivity and tact
Requirements:
• Two years of relevant customer service experience
• Proficient in English, both written and spoken
• Solid computer skills, especially with EMR and Microsoft Office
• Ability to prioritize tasks in a quick-paced setting
• Certification in Medical Terminology or Office Administration preferred
Utilize your customer service background to foster supportive and responsive patient relationships at Bayshore Healthcare.
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