What You Will Do
Coordinate IT endpoint equipment provisioning/deprovisioning using automated processes and 3rd party providers.
Perform advanced hardware and OS troubleshooting and support, including component-level troubleshooting and replacements.
Manage and evolve workstation OS configurations to meet security and end-user requirements, including deep troubleshooting and security hardening.
Deploy, patch, upgrade, and support corporate standard software applications using Microsoft Endpoint Management tools and perform complex software packaging.
Provide technical support services remotely or at deskside, including end-user training.
Collaborate with other IT teams for problem resolution and routine tasks.
Maintain and manage Active Directory/AAD, Intune, Autopilot, Device Records, and Corporate Software Portal.




Conduct Software Packaging and wrapping to facilitate automated software provisioning and delivery through Autopilot and Intune
Leverage your scripting and PowerApps skills to facilitate various automation & reporting tasks as required.
Play a key role in managing our AD/AAD identity providers (users, groups, etc)
Utilize your advanced knowledge of Office365 apps (ie. SharePoint) to help your customers leverage contemporary technology to aid their business requirements
Perform expert-level support for SaaS technologies and manage conferencing systems and cell phone hardware standards.
Various other duties and responsibilities.
J-18808-Ljbffr

📌 Workstation Support Technologist Corporate Services Group Ottawa
🏢 Doist
📍 Ottawa