Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with robust potential to go permanent
What You'll Do
Provide bilingual phone and email support.
Process orders accurately and follow through to resolution.
Assist recent customers and support online ordering.
Collaborate with teams to enhance the customer experience.
Maintain high service standards.
What We're Looking For
Bilingual fluency in French and English.
Post‑secondary education.
Contact center experience seen as an asset.
Knowledge of SAP ECC or similar systems.
Team player with attention to detail and tech‑savvy.
Be part of a energetic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!
Please send a Word version of your resume to Angela Quinlan at .
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