Hennick Humber Hospital. Tomorrow's Healthcare, Today.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders.

Serving a community of 850,000 residents in North West Toronto, equity, inclusivity, and active participation in the North West Toronto Ontario Health Team are key initiatives important to our team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, eliminating inefficiencies, and reducing the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and is committed to becoming a community academic hospital.

Employment Information
Employment Status: Temporary Part Time
Duration: March 2027 – subject to change as per Article 3 – Management Rights
Hours of Work: Must be available for day shifts (7 am – 3 pm and/or 8:30 am – 4:30 pm), evenings (2 pm – 10 pm) and/or weekends; subject to change as per Article 3 – Management Rights
Location: Humber River Health, Hennick Humber Hospital
Labour Group: Teamsters Clerical
Reporting Relationship: Manager, Operating Room
Hourly Rate: $29,966 – $31,016

Position Responsibilities

Provide clerical support including patient registration, discharge, maintenance of patient records, order entry, and statistics.

Deliver customer service by scheduling appointments,



updating creation of schedules in CWS, answering patient and telephone inquiries, and greeting patients and visitors courteously.

Support program duties such as room bookings, development of agenda and minutes for meetings, stocking/ordering of supplies, and OTN.

Communicate with other departments and service areas.

Qualifications

High school graduate or equivalent.

Completion of a Community College Medical Secretary Diploma is an asset.

Completion of a medical terminology course is preferred.

Minimum 1 year full‑time equivalent recent clerical experience required.

Good keyboarding skills, with a minimum typing speed of 40 WPM.

Computer proficiency including Microsoft Office Suite.

Strong interpersonal skills, both oral and written.

MEDITECH computer experience is an asset.

Good organizational and problem‑solving skills, including the ability to prioritize a diverse and busy workload, cope with tight deadlines, frequent interruptions, and emergency situations.

Ability to work independently with minimal supervision in a team environment.

Knowledge of a second language is an asset.

Demonstrated customer service skills.

Applicants may be required to successfully complete full administrative testing, including typing speed and MS Office assessments.





Excellent attendance and discipline‑free record required.

An understanding of equity, diversity and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Employer Overview
Humber River Health is dedicated to delivering high-quality patient care and demonstrating our values of compassion, professionalism, and respect. We are a member of the Toronto Academic Health Science Network (TAHSN) and deeply involved in research and academic collaboration. We support our staff, physicians, and volunteers with evidence-based leadership and a culture that engages everyone.

EEO Statement
Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do, we foster a culture where everyone feels respected, valued and empowered to contribute. We welcome applications from individuals of all equity‑deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. As an equal‑opportunity employer, we comply with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

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📌 Clerical Support Associate, Operating Room (Ontario)
🏢 Humber River Health
📍 Ontario