Lead the growth of VIP player engagement with PENN Entertainment. This role focuses on driving performance across online sportsbook and iCasino products while enhancing customer relationships in a energetic workplace.

As the Director of Player Development, you will oversee VIP Managers across multiple states and regions, driving revenue growth and maintaining a robust VIP database. This position requires a strategic mindset and expertise in online gaming, customer engagement, and analytics to ensure successful outcomes while improving service efficiency and compliance.

Key Responsibilities:



• Direct casino marketing initiatives for iCasino states • Develop and oversee VIP acquisition and retention strategies • Analyze KPI data to drive regional sales performance • Lead compliance initiatives improving department operations • Maintain high awareness of competitive VIP offerings

Requirements: • 5+ years in gaming, with online or brick-and-mortar experience • 3+ years management experience with a sales team • 2+ years in online gaming operations • Excellent skills in data management and customer interaction • Must be licensed under applicable regulations

Drive excellence in player development, customer engagement, and strategic revenue initiatives at PENN Entertainment. #J-18808-Ljbffr

📌 Director Of Vip Development At Penn Entertainment Toronto (Canada)
🏢 Penninteractive
📍 Canada