Job Title
Program Manager – Workforce and Capability Development (Gestionnaire de programme – Développement de la main d’œuvre et des compétences)

Location & Work Schedule
Le poste est basé à Longueuil, au Québec, du lundi au vendredi, avec des horaires flexibles et exclusivement en présentiel.

Day‑to‑Day Responsibilities

Support the execution of global operational training and capability development strategies.

Coordinate operational and technical training programs aligned with business and operational priorities.

Participate in identifying workforce capability gaps and support development plans addressing critical skills needs.

Support onboarding, qualification, and technical upskilling initiatives across operational teams.

Contribute to workforce planning activities through capability assessments and skills analysis.

Support the implementation of structured knowledge management and knowledge transfer processes.

Participate in capturing operational best practices, standard work, and technical expertise.

Coordinate cross‑training and knowledge‑sharing initiatives to reduce dependency on key subject matter experts.

Support succession planning and workforce sustainability initiatives across operational functions.

Coordinate the development and deployment of instructor‑led, virtual, and blended learning solutions.

Collaborate with subject‑matter experts to support the creation and updating of training materials.

Organize and facilitate workshops focused on capability development and operational learning needs.

Monitor training effectiveness metrics and recommend continuous improvement actions.

Collaborate with Operations, Human Resources, Engineering, Quality, and EH&S; teams to support capability development initiatives.

Support alignment between operational priorities, training needs, and workforce readiness activities.

Coordinate activities with global training coordinators and external learning partners, as required.





Support compliance with operational training standards and governance requirements.

Participate in continuous improvement initiatives related to workforce capability and operational learning.

Contribute to the standardization of operational training processes and tools.

Maintain training records and support learning management system administration activities.

Qualifications

Bachelor’s degree in human resources, Organizational Development, Operations, Business Administration, Adult Education, or a related field.

5 to 8 years of experience in workforce development, operational training, capability development, or manufacturing operations.

Bilingualism (French/English) is required.

Experience in industrial, manufacturing, aerospace, or operational environments.

Knowledge of training methodologies, competency development, and operational learning practices.

Experience collaborating across multiple functions and operational teams.

Robust communication, facilitation, and stakeholder management skills.

Experience with LMS platforms and digital learning tools is considered an asset.

Adaptability and innovation: embrace new technologies, methodologies, and practices to enhance efficiency, reduce costs, and drive continuous improvement.

Global perspective: navigate international supply chains, understand cultural nuances, and establish strategic partnerships with suppliers worldwide.

Benefits

Pension and savings plan with employer contributions.

Group insurance program.

Opportunities for advancement (career progression).

Merit or recognition program.

Health and wellness program, including virtual health care.

Recreational and sports club.

Nearby daycares.

Transportation accessibility or public transit program and free parking.

Equal Employment Opportunity Statement
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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📌 Gestionnaire de programme – Développement de la main d’œuvre et des compétences / Program Manag[...] (Quebec City)
🏢 Pratt & Whitney
📍 Quebec City