Overview
The Account Manager independently manages a complex book of business, leading renewals, client service delivery, and carrier negotiations. This role combines strong technical expertise with strategic advisory support, partnering closely with Producers to deliver tailored risk solutions and drive client retention and growth.

This Vancouver-based role requires experience with multinational and complex accounts, particularly in real estate, hospitality, and construction.

How you'll make an impact

Conduct coverage reviews and analysis for new and existing business, identifying gaps and improvement opportunities

Identify and support revenue growth across the portfolio, including cross-selling and new business initiatives

Lead or support client meetings, delivering strategic recommendations and market insights

Manage the end-to-end renewal process, including marketing and carrier negotiations

Provide strategic risk and coverage advice, clearly identifying exposures and solutions

Build and maintain strong client relationships through proactive, high-quality service

Delegate workflow and provide guidance to junior team members

Collaborate with internal specialists and carriers to optimize client outcomes

Act as a trusted advisor to clients and a key resource to the broader service team

About you

7+ years of commercial insurance experience in a client service role

Active provincial insurance license required

CAIB, CIP, CRM (completed or in progress) considered an asset

University degree, college diploma, or equivalent experience

Strong technical knowledge of complex commercial coverages and market dynamics

Proven ability to manage client and insurer relationships, including marketing complex accounts

Demonstrated leadership and mentorship capabilities

Self-starter with strong initiative and ability to work independently

Highly organized with strong analytical and time management skills

Excellent communication and interpersonal skills





Ability to prioritize and manage multiple competing demands in a quick-paced environment

Proactive and solutions-oriented mindset, with a focus on continuous improvement

Strong team player, adaptable and collaborative

Proficient in Microsoft Office and related technologies

Compensation and benefits
On top of a market-competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Flexible medical & dental coverage to meet your household's needs

Life, Dependent Life and AD & D Insurance options

Retirement savings including RRSP including a company match, TFSA, pension and more

Employee Stock Purchase Plan

Other benefits include:

Educational expense reimbursement

Employee assistance programs

Discounted gym membership (GoodLife Fitness)

Opportunity for flexible work arrangements

Paid sick days & personal days

Employee education recognition program

Employee referral bonus program

Inclusion and diversity
We value inclusion and diversity

Inclusion and diversity (I&D;) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.



By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Artificial intelligence (AI) is not used to screen, assess or select applications for a position within Gallagher. Gallagher’s AI tool is used to assist in collecting information from the candidate, ask screening questions, and schedule interviews. However, the AI tool does not make any decisions with respect to any of the information, other than identifying candidates who may meet certain pre-determined qualifications.

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📌 Account Manager (British Columbia)
🏢 Arthur J. Gallagher (AJG
📍 British Columbia