Client Success & Growth Manager
About the Role
We’re looking for a Client Success & Growth Manager to support our network of marketing consultants across North America.

This is a hands-on, growth-focused role where you’ll work closely with consultants to help them win new business, grow client accounts, and strengthen long-term relationships.

You’ll act as a coach and collaborator — helping consultants think through sales conversations, positioning, and how to deliver meaningful results for their clients.

This role is ideal for someone with a foundation in digital marketing or agency experience who is ready to step into a more strategic, client-facing position.

What You’ll Do

Support consultants in closing new business (discovery, proposals, and pricing conversations)

Help shape how marketing services are positioned and communicated to clients

Identify opportunities to grow client accounts through upselling and cross-selling

Act as a sounding board for consultants on client challenges and opportunities

Build strong relationships and become a trusted day-to-day partner

Re-engage inactive consultants and drive stronger participation across the network

Collaborate with internal teams to ensure alignment and smooth execution

Gather insights and feedback to improve services, processes, and offerings

Who You Are

A strong communicator who is confident in client-facing and sales conversations





Commercially aware — you understand how businesses grow and how marketing supports that growth

Confident in digital marketing fundamentals (SEO, paid media, websites, etc.)

Ideally have experience in an agency or working with marketing clients

Comfortable learning and growing using AI tools and agents

Proactive, organized, and comfortable taking ownership

Skilled at building trust and working with a range of personalities

Curious and eager to learn, with a desire to grow into a more strategic role

What Success Looks Like

Consultants are more confident and effective in sales conversations

Increased conversion of new business opportunities

Growth in client accounts across the network

Stronger engagement and participation from consultants

Experience

1–4 years in digital marketing, agency, client success, or account management

Agency experience or direct exposure to marketing services is a strong asset

High-potential candidates with strong communication and commercial instincts will be considered

Why This Role Matters
You’ll play a key role in helping consultants grow their businesses — and in doing so, you’ll gain exposure to real client challenges, sales conversations, and growth strategy across a wide range of industries.

This is a robust opportunity for someone ready to step beyond execution and into a more strategic, client-facing role .

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📌 Client Success & Growth Manager (Ontario)
🏢 WSI
📍 Ontario