Join to apply for the Image Desk Appraiser - BC Region role at CAA Club Group .

About Us

Our P&C; Insurance Company offers a dynamic professional setting which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Position Details

What you will do:
Review and approve incoming photo-image assignments to ensure quality and technical competence are always displayed
Review claims details to ensure correct information is recorded and meet all appraisal standards
Negotiate costs with repair facilities and record all details of appraisal activity
Keep detail notes and records of all appraisals
Provide advice to PD adjusters when exceptions are always made
Coordinate the appraisal resources to ensure assignments are dispatched
In case of total loss, provide review of appraisal to respective parties
Provide evaluation for stolen or unrecovered vehicles
Participate in the industry events, training of other staff in auto PD, and various projects

What you have




Minimum of 1 year experience in insurance appraisal or body shop estimating or 2 yrs in Auto PD claims with an insurance carrier
Ability to appraise auto body claims
Post-secondary education
Excellent communication skills both written and oral
Excellent organizational skills
Superior customer service and interpersonal skills
Experience reading Mitchell estimates and total loss reports
Excellent negotiation skills
Ability to work remotely, independently, and unsupervised

Our Commitment

We are an equal prospect employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Seniority level
Mid-Senior level

Employment type
Full time

Job function
Customer Service

Industries
Motor Vehicle Manufacturing and Insurance

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📌 Image Desk Appraiser Bc Region Vancouver
🏢 CAA South Central Ontario
📍 Vancouver