Support Acturis Canada as a Technical Support Analyst, focusing on providing exemplary customer service while embracing technology in a hybrid work workplace based in Victoria.
In this analytical role, you'll be tasked with solving system-related challenges for clients and maximizing the usage of our sophisticated Insurance System. Regular feedback and a clear career path will help you take on responsibility for your own projects while contributing to team collaboration. This position involves innovative problem-solving and effective client communication.
Key Responsibilities:
• Resolve customer system issues with a structured method
• Guide clients in utilizing the complex Insurance System
• Collect suggestions for new features and services




• Conduct in office visits to assess user engagement
• Support other teams during system testing
Requirements:
• Aptitude for technology and logical problem-solving
• Robust communication and customer service mindset
• Quick to learn new tools and concepts
• Familiarity with Office software like Excel and Outlook
• Customer service experience preferred but not mandatory
Leverage your technical skills and innovative thinking to thrive at Acturis Canada.
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📌 Acturis Technical Support Analyst Position Victoria
🏢 Acturis
📍 Victoria