About the Organization

For decades, our company has partnered with working families throughout the U.S., Canada, and New Zealand, as well as through our affiliate in Current York.

Our focus is on providing reliable life, accident, and supplemental health programs to members of unions, credit unions, and various associations.

The goal has always been straightforward: offer protection people can trust and build relationships that last.

Role Summary

This position centers around helping members understand the benefits available to them. You’ll walk individuals through their options, assist with enrollment steps, and make sure they receive clear, accurate guidance. All interactions are with people who are already part of or connected to the programs we support.

Key Responsibilities
Share benefit materials with members and verify eligibility
Answer incoming calls and direct them to the appropriate place




Return calls and assist clients with their questions or requests
Discuss coverage options in a straightforward, easy-to-understand way
Build tailored recommendations using our Needs Analysis tools
Stay current on product updates, new offerings, and policy changes through ongoing training

Preferred Qualities
Confident communicator
Organized and detail-oriented
Comfortable speaking with members by phone or video
Able to follow structured processes and training systems
Skilled, patient, and focused on member experience

What You’ll Receive
Complete training from the start
Fully remote work setting
Weekly pay with competitive earnings
Bonus opportunities
Strong internal growth potential
Full benefits after 3 months
A balanced, supportive work environment
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