Become a driving force as the Microsoft Dynamics 365 CRM Lead at e-STORAGE in Kitchener, Ontario. This position leads CRM solutions that enhance sales operations and customer engagement.
As the CRM Solution Lead, you will oversee all Dynamics 365 CRM activities to ensure productive delivery and implementation across North America. Your role involves collaborating with internal teams and vendors, defining business requirements, managing project timelines, and enhancing operational governance. This is a critical position that ensures the CRM system aligns with business objectives.
Key Responsibilities:
• Serve as the technical authority for Dynamics 365 CRM
• Lead delivery and stabilization of CRM systems
• Manage project activities to maintain schedule and budget




• Cultivate relationships with business and IT stakeholders
• Define and document requirements for customer engagement
Requirements:
• 5+ years' configuring Dynamics 365 CRM
• Leadership experience in CRM project management
• Proven skills in Power BI report generation
• Knowledge of data migration and API integration
• Robust stakeholder management and communication skills
Utilize your Dynamics 365 expertise to enhance e-STORAGE's CRM capabilities and contribute to a sustainable energy future.
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📌 Microsoft Dynamics 365 Crm Lead At E Storage Kitchener
🏢 Canadian Solar
📍 Kitchener