Become a Patient Experience Coordinator at Mayfair Diagnostics in Calgary. Use your outstanding customer service skills in a quick-paced workplace to assist patients with scheduling and inquiries.
This full time role focuses on delivering excellent service and ensuring a seamless patient experience. You will be responsible for answering calls, managing reservations, and helping patients feel confident about their healthcare journey. Your detail-oriented approach will ensure accuracy in processing appointments.
Key Responsibilities:
• Be the initial contact for patients scheduling appointments
• Explain imaging procedures to patients clearly
• Maintain confidentiality while processing patient information




• Schedule exams in accordance with departmental standards
• Support team initiatives for improved service delivery
Requirements:
• At least 1 year of relevant customer service experience
• Medical Office Assistant certification preferred
• Strong attention to detail and organizational skills
• Effective communication and phone etiquette
• Proficient with Microsoft Office applications
Utilize your customer service skills to enhance the patient experience at Mayfair Diagnostics.
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📌 Calgary Patient Experience Coordinator Role
🏢 Radiology
📍 Calgary