Elevate customer journeys as Phoenixs Senior Lifecycle Marketing Manager in Toronto. Lead creative strategies to drive engagement, retention, and lifetime value in a team-oriented, in office environment.

Phoenix is seeking an experienced Lifecycle Marketing Manager to join our dynamic Marketing team. This senior role focuses on creating a seamless customer experience through full-funnel marketing initiatives. You will play a pivotal part in driving customer loyalty and activating long-term relationships by optimizing engagement across various touchpoints.

Key Responsibilities
Own lifecycle marketing strategy from onboarding to churn prevention
Develop multi-channel campaigns including Email and SMS
Segment customer base to deliver personalized messaging




Manage automated workflows using Klaviyo for funnel guidance
Create dashboards to track retention, churn, and customer value

Requirements
5+ years in DTC or B2C Lifecycle Marketing
Proficient in Klaviyo and data-driven marketing strategies
Strong leadership experience in cross-functional team management
Familiarity with Figma and design tools preferred
Analytical skills for performance reporting and optimization

Drive customer engagement and retention at Phoenix, building the future of healthcare in Canada.
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📌 Lifecycle Marketing Manager At Phoenix Toronto
🏢 Bilinguallink
📍 Toronto