Leverage your finance expertise as an Accounting Application Specialist at Epicor. Engage in troubleshooting and support for BisTrack ERP and Microsoft Dynamics GP software remotely.
As an Accounting Application Specialist, you will bring 3+ years of experience to diagnose and resolve software issues for financial applications. This role requires knowledge of accounting fundamentals along with effective communication to assist clients. You will work cross-functionally with support, development, and QA teams to enhance customer experiences while managing various support cases.
Key Responsibilities:
• Investigate accounting software issues for BisTrack customers
• Conduct root cause analysis on software errors
• Liaise between support, development,



and QA teams
• Manage customer support cases with timely communication
• Travel to Epicor’s US user conferences
Requirements:
• Minimum of 3 years applicable experience
• Familiarity with US/Canadian financial software
• Basic accounting knowledge (AP, AR, GL)
• Robust analytical and troubleshooting abilities
• Excellent English communication skills
Utilize your accounting acumen and software support skills to deliver top-notch solutions at Epicor.
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📌 Accounting Application Support Specialist Vernon
🏢 Epicor
📍 Vernon