Advance your career as a Collections Representative with MCI in Sydney, NS. Use your negotiation skills to recover past due accounts while establishing trusting relationships with customers.
This experienced-level role requires you to complete recovery agent training and utilize contact center technology for effective communication. Ideal candidates should have previous contact center, sales, or customer service experience. You're encouraged to apply if you can empathetically resolve accounts and want to help others achieve financial goals.
Key Responsibilities:
• Use contact technology to connect with account holders
• Negotiate payment plans with professionalism and tact
• Engage in outbound and inbound collections calls
• Follow established scripts and procedures closely
• Attend training sessions to stay updated on best practices
Requirements:
• 18 years of age or older
• High school diploma or equivalent
• Proficient in Microsoft Office Suite
• Robust communication and organizational skills
• Customer service orientation with problem-solving aptitude
Leverage your skills in negotiation and empathy to contribute positively at MCI in Sydney.
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📌 Collections Representative In Sydney
🏢 MCI
📍 Sydney